Terms of service

Orders

Placing an order creates a request for the items in your cart. We review each order and confirm availability, delivery timing and total cost by email.

An order is accepted once we confirm it in writing. Until then, prices and availability may change.

Payment

This site does not process online payments. After an order is confirmed, we share the available payment and delivery options by email.

Digital files

Design files and guides are delivered by email after the order is confirmed. Files are for use by the purchasing individual or team and may not be resold.

Returns and support

If a physical kit arrives damaged or incomplete, contact us with the order number and a description of the issue. We will agree on a replacement or refund based on the specific case.